Deliveries & Returns

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Deliveries:

FOR ORDERS INSIDE SOUTH AFRICA: To main centres the fee is a flat rate of R50.00 per basket of items and outlying areas R100.
FOR ORDERS OVER R500: Within South Africa will be delivered at no cost to you. 
FOR ORDERS OUTSIDE OF SOUTH AFRICA: Please contact us and we can quote you accordingly.

We will endeavor to get your parcel to you within 5 to 10 working days.
Postal strikes and the likes are sadly out of our control and your patience in such circumstances is greatly appreciated.
Please ensure that you supply an accurate postal address including postal code.

Refunds:

We hope that junior will be jumping for joy in your just jump! purchase, however if for some reason you are not entirely happy with the purchase we will gladly exchange the item or refund you provided the item is returned in the same condition with labels attached within 14 working days.

Please kindly report any damages within 24 hours by mailing paula@justjump.co.za.

  • Unfortunately delivery costs are non-refundable.

  • In the case of defective items we will cover return delivery.

  • We cannot be held liable for items which do not reach us.

  • We assume no liability for orders shipped to incomplete or inaccurate postal addresses.

  • Parcels will be dispatched once payment reflects.

  • We cannot be held liable for missing or damaged parcels in transit or delays caused by the postal service or courier company.